Frequently Asked Questions (FAQS)

My GP wrote me a Mental Health Care Plan, isn’t the service free?

No.  The Mental Health Care Plan is for a diagnosed mental health condition and allows Psychologists to bulk-bill (“free”) if the Psychologist chooses to bulk-bill. Please see below link for more information.

Is the text I receive the day before from a computer? Should I reply?

No, it is not from a computer but the Mind Over Matter work mobile.

Yes, you should reply to confirm your appointment.

If you need to reschedule or make an appointment call 0435 969 408 or 1300 200 358.

Do you do assessments for children and schools?


Do you prescribe medications?

No, only your Doctor and Psychiatrists can do that. Mind Over Matter provides psychological counselling.